Terms & Conditions

These Terms & Conditions govern all services provided by CA Logo Designs. By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms outlined below.

Services Offered

CA Logo Designs provides professional digital services including, but not limited to:

  • Logo Design
  • Web Design & Development
  • Branding & Identity Design
  • Video Animation
  • Mobile App Development
  • Search Engine Optimization (SEO)

All services offered are custom, creative, and digital in nature.

Revision Policy

The number of revisions depends on the package selected at the time of purchase.

Clients may request free revisions as per their package, provided the original design concept and scope remain unchanged.

Any request that significantly changes the original brief, concept, or scope may be treated as a new project and may incur additional charges.

Standard revision turnaround time is up to 48 hours.

Refund Policy

Due to the custom and creative nature of our services, CA Logo Designs follows a strict no-refund policy once work has commenced.

Logo Design

Once initial logo concepts are delivered via email or other agreed communication channels, no refunds will be issued.

Logo design involves research, strategy, and creative effort; delivery of initial concepts constitutes service fulfillment.

Other Services (Web, Branding, Video, App, SEO)

No refunds will be provided once any initial draft, design, animation, or development work has been shared with the client.

Payments made for these services are non-refundable once the project has started.

Revisions Instead of Refunds

Refunds are not offered after project initiation.

Clients are encouraged to request revisions within the limits of their selected package.

Non-Refundable Scenarios

Refunds will not be issued for:

  • Change of mind after placing an order
  • Dissatisfaction based on personal preference
  • Delays caused by lack of client communication or feedback
  • Failure to review or respond to emails or messages
  • Requests made outside the agreed project scope

By placing an order, the client agrees to this refund policy in full.

Communication & Client Responsibility

All official project communication, updates, feedback requests, and file deliveries are conducted via email or approved communication channels.

Clients are responsible for checking their email regularly, including spam or junk folders.

Delays caused by failure to respond in a timely manner may affect project timelines and do not qualify for refunds.

Quality Assurance Policy

All designs are created strictly according to the specifications provided by the client in the order form or written communication.

Our designers conduct appropriate research to ensure originality, relevance, and quality.

CA Logo Designs does not guarantee satisfaction if project requirements are unclear, incomplete, or changed during the process.

100% Satisfaction Guarantee

We strive for complete client satisfaction and will continue refining the design through revisions as permitted by the selected package.

Satisfaction is subject to scope, package limits, and the original project brief agreed upon at the time of purchase.

Delivery Policy

All project files are delivered via email or agreed delivery method as per the timeline stated in the Order Confirmation.

Clients are notified once files are sent.

All revision and refund policies are calculated from the date and time of initial delivery.

Standard Delivery

Customized design orders are typically delivered within 5–7 business days, unless otherwise specified.

Rush Delivery

Rush delivery is available for select services.

For logo design, first concepts can be delivered within 24 hours for an additional $100.

Record Maintenance

CA Logo Designs maintains a record of final project files after delivery.

Upon request, final files may be re-sent via email.

Customer Support

We offer online customer support to assist with questions, concerns, and project updates.

Clients may contact us at any time, and we aim to respond promptly.

Correspondence Policy

CA Logo Designs is only responsible for correspondence conducted through official channels, including:

100% Unique Design Guarantee

All logos and designs are created from scratch.

Each design is developed to align with the client’s approved brief and brand vision.

Email & Mobile Phone Policy

Consent & Usage

By providing your email address or mobile number, you consent to receive:

  • Project updates
  • Design deliveries
  • Revision notifications
  • Service-related communications
  • Optional promotional updates

Communication Frequency

We strive to keep communication reasonable but may increase frequency during active projects or urgent updates.

Data Security

Your contact information is kept confidential and will not be shared with third parties unless required by law.

Policy Updates

CA Logo Designs reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at: info@calogodesigns.com

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